Refund Policy

All courses are non-refundable unless cancelled by Darkcity Security. If you wish to reschedule your booking this can be done with one week notice for any in-class courses. However, all online courses are non-refundable. There will be a $25 administration fee charged for any in-class course booking change. If notice is not given within the time period outlined above the course is non-refundable. The online and in-class courses are non-transferable. If you register for a Blended Learning, Re-certification or Instructor course you must ensure you meet all of the requirements of the course booked. If you are refused entry to a course due to not meeting the requirements of the course you will forfeit your payment for that course. Any change to the course requests must be submitted in writing. We keep the right to change our refund policy at anytime without any notice(s).