Thank you for choosing Darkcity Security!

Your transaction has been completed.

follow the important information
below what to expect next

important, attention, exclamation mark-1702878.jpg

We are with you every step of the way.

STEPS TO FOLLOW NEXT - all you need is "one successful step to receive the result"

faster way of verifying via email link - step one

HAVING TROUBLE IN step one? time to try 2nd step

HAVING TROUBLE IN step 1 & 2? time to try 3rd step

STILL ISSUES? no worries! we have step 4

STEP one
Diane Rose
Fitness Guru

We are with you every step of the way.

Follow the steps carefully to avoid further delays in getting your report.

01

You will Receive a Link within 24 hours to complete the process

The link is valid for 30 days. After the 30 days the link will expire & you will need to re-apply with full payment. Check junk/spam folder before reaching out to us.

02

fill out personal information including last 5 years address without gap

Complete the personal information and address history. Make sure there is no gap in last 5 years address. Leaving gap in address will delay in processing.

03

Answer the questions CORRECTLY generated from credit file

Finally, you will be asked to answer random questions created by credit file to confirm your identity. See below if you are unable to provide correct answers.

HOW THE LINK WILL LOOK & WHAT NEEDS TO BE DONE!
Diane Rose
Fitness Guru

Easy few steps to follow

Page one

All mandatory fields must be completed without error.

Page Two

Complete the criminal record verification.

Page Three

Review your information and make necessary changes.

Page Four

Provide authorization and consent at this point with your signature.

Page Five

Attention! you will be asked to prepare to answer random questions created by credit file to confirm your identity and you must answers them correctly.

Page Six

If you are successful completing form and answers all questions about your identity, you will receive a confirmation number along with the result to follow.
step 2

UNABLE TO VERIFY IDENTITY OR ERROR? NO WORRIES AT ALL! WE HAVE MANY BACK UP PLANS.
Diane Rose
Fitness Guru
FIRST BACK UP PLAN
WHY WAS NOT I SUCCESSFUL THE FIRST TRY?
No worries! The reason could be many. The common reasons included are you do not have enough data on credit file and/or new credit file, may have taken so long to answer the question, may have gaps in last five years address and so forth. Lets try with our first back up plan.

What needs to be done now?

You will be provided with a bar code at the end of process if the system cannot verify your identity or any other error.

Scan the barcode and simply follow the process to submit documents.

step 3

still didnt work? NO WORRIES AT ALL! WE HAVE more PLANS.
2nd BACK UP PLAN
WHY WAS NOT I SUCCESSFUL even now?
No worries! The reason could be many again. The common reasons included facial recognition not captured properly, image was not taken properly and so forth. Lets try with our second back up plan.

How to correct error?

Most important -
first, you will need to download the form when you receive a screen similar to the one on right side or from the email inbox. you will need to upload by clicking the following link.

Click the link below to submit the documents manually for review and approve by a Manager.

step 4

still issues? again, NO WORRIES AT ALL! WE HAVE more support.
Diane Rose
Fitness Guru

THIRD BACK UP PLAN. LET'S WORK TOGETHER

one of our representatives would be glad to help you

MAIL

Customerservice@Tritoncanada.ca

Phone

1-844-874-8667, Option 7

Office Hours

Mon - Fri 8am - 8pm EST
Saturday 9 - 3pm EST
Sunday 10 - 4pm EST

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